Napoleon – The world suffers a lot. Not because of the violence of bad people, but because of the silence of good people. Never complain about a situation if you are not prepared to do anything about it. I have found that today, we live in a society of complainers, yet no one stands up and demands 100% service. How then can you complain that things aren’t working? If you decide not to vote in an election and the wrong party wins, don’t complain – you didn’t vote or stand up for who you believe in. If service is bad, or someone does you in – speak up so that it doesn’t happen again. Silence is what lets inefficiency, unprofessionalism, bad service and bad people get ahead. Stop being quiet – stand up for what is right!